Vitae’s updated model of services work together in a Prevent – Respond – Strengthen framework. This builds workforce wellbeing, sustained day-to-day functioning and effective performance.
We respond quickly and adapt to your needs, helping you prevent issues, navigate complexity and strengthen your business while reducing psychosocial risk and assisting kaimahi to thrive. Vitae’s integrated workplace wellbeing services combine prevention and capability-building with flexible, responsive support for kaimahi with a range of service types and offered with choice.

Prevent
Prevent builds readiness and improves day-to-day risk controls, using onsite presence for proactive touchpoints, manager guidance, staff training, practical resources and organisational settings that reduce psychosocial risk.
These approaches support wellbeing and facilitate early intervention to address issues before they escalate. We provide a range of awareness and promotional resources, topic or special- interest wellbeing education and self help wellbeing resources, tip sheets and videos.
Respond
Respond provides timely, matched support for individuals, managers and teams when help is needed, including EAP counselling and specialist services as required, and critical incident responses when necessary.
In so doing, we provide cultural capacity and accessibility to various languages, provision of Rongoā Māori and access to Māori and Pasifika practitioners as well as others with extended expertise and personal attributes which helps us meet your needs.
Strengthen
Strengthen closes the loop by learning from service use and significant events, then embedding specific improvements such as training refreshers and system fixes so capability and safe practice build over time.
Reporting and insights are numerous to support services oversight, trends and discussion on internal themes as well as comparative information.
What is Vitae’s value add for NZ workplaces?
Our value add includes some of the free and low cost offerings for our customers such as:
- Flexible approach to contracting; with variable terms and allowances
- Tailored approach to working with customers, to meeting nuanced needs, often creating new ways and service types through partnership e.g. surveys, outreach, facilitated conversations
- Hard copy (and soft copy) brochures, wallet cards, posters etc. as part of our annual retainer
- Resources on our customer portal part of our website including video tip sheets and ‘how to’ approaches, written tips sheets and other collateral
- Awareness sessions for staff
- Monthly webinars
- Low cost community workshops (Vitae customer community)
- Manager assist helpline (20 mins) as part of your annual fee to support, offer advice and confidence raising for behavioural or wellbeing issues with staff.
How does Vitae’s wellbeing model support your people?
With Vitae’s Prevent – Respond – Strengthen framework, you gain a workplace wellbeing partner that helps reduce psychosocial risk, supports your people at every stage and continuously strengthens your organisation through insight, learning and practical support.
If you’re ready to take a more proactive approach to workplace wellbeing, get in touch with the Vitae team to discuss how our flexible, integrated services can support your organisation’s unique needs.