Support for managers and team leaders
Workplaces have become more complex, often with high workloads and time-critical demands. This presents additional challenges for managers. When you’re faced with a difficult staff situation (such as unusual behaviour or welfare concerns), our confidential manager assist helpline connects you with a senior Vitae manager for reassurance and practical support.
To access this service, call 0508 664 981 and ask to speak with a manager. You may be transferred immediately or receive a call back the same day, depending on availability.
Service includes
- Confidential support and someone to listen
- Clear advice and practical recommendations
- Guidance for complex wellbeing concerns
- Help with planning and next steps
- Insights into mental health where relevant.
Benefits
- Objective perspective on sensitive situations
- Space to explore challenges and possible solutions
- Increased confidence in managing wellbeing and performance concerns
- Supportive advice for leading well in difficult moment.











