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Wellbeing support for employees on the worksite

Our nationwide onsite support team provides friendly, proactive care for both personal and work-related concerns through regular visits to your workplace.

This early intervention model focuses on genuine connection, trust and timely support. Conversations may be casual or more structured, with access to counsellors offered whenever needed. Workplace chaplaincy is also available when arranged in advance.

About onsite support

How Vitae’s onsite support service works

  • You choose the staff member best suited to your workplace
  • Visits can be scheduled regularly, rotated across shifts, and designed to reach all staff
  • Follow-up support at home or with whānau can be arranged with consent
  • Includes walk-arounds, presence in shared spaces, and private onsite appointments
  • Management receives valuable feedback and reporting, while individual confidentiality is always protected.

Short-term onsite

In addition to Vitae’s regular onsite service, we also provide a number of shorter-term solutions. 

  • Set period – 2 to 4 months weekly support offered to staff through times of change
  • On call – ‘One-off’ or a short series of visits around business announcements, change and/or restructure
  • Wellbeing checks – Proactive outreach to support staff with their consent
  • Support – Independent/impartial support for staff during disciplinary/performance processes.

Linked services

Change and outplacement

Services for managers

Two people holding hands in mutual support over a table.

Critical incidents

Onsite support

Manager assist helpline

Formal manager-initiated referrals

Change and outplacement

People and culture (HR) support

Conflict resolution

Consultation

Student counselling

Neurodiversity coaching for managers

Reporting